** The items have any problems, please contact us and don't lose your items (money)! **
We offer a 90-day warranty against mechanical failure with the exception of Water Damage for Asia movt and 1-year for ETA movt.
Our repair person has found that 9 out of 10 leaks are because of the crown not being screwed down tightly. To this point we have had none of our customer report water damage our watches. Please be aware that we cannot cover water damage due to user error.
We would First like you to Email us your Problems as many issues can be fixed or adjusted by yourself.
We will repair your product within the warranty period provided that:
The item has a manufacturer defect.
The item does not function according to the specifications on the web site.
The customer assumes all shipping expenses.
The item(s) matches the item(s) on our invoice records.
Warranty does not cover the following occurances:
. Mishandled merchandise by Customer
. Cracked glass
. Battery failure
. Unreasonable wear and tear of any kind
. Damage Caused by Water
No returns will be accepted without: 1. A prior e-mail stating the specific problem.
(Wait until you hear back from us.)
All watches are sold at its maximized size and must be fitted (removal of links) at your convenience. (If a stainless steel band). Leather bands can be easily adjusted based on the size of the Customers wrist.
If the watch needs to be sent back to us Please include the following information Below and we will Email you our Address for Shipping the product back to us.
Name :
Address :
Telephone #:
Order # :
Transaction ID #